Support
We're here to help.
Frequently asked questions
Does Slate connect to my bank?
No. Slate never connects to your bank or financial accounts. You simply tell Slate which cards you own by name — no account numbers, passwords, or financial data required.
Is my data safe?
Yes. All data is stored locally on your device and never transmitted anywhere. Slate has no servers and no accounts. See our Privacy Policy for full details.
Why can't I find my card?
Slate currently supports the most popular US credit cards. If your card isn't in our database, it may not be included yet. Contact us and we'll add it in a future update.
Are the reward rates accurate?
We do our best to keep rates accurate, but card issuers change their reward structures. If you spot an error, please let us know and we'll correct it.
How do I delete my data?
Delete the app from your iPhone. All locally stored data — your wallet and search history — is permanently deleted with it.
Does Slate work outside the US?
Slate's card database currently focuses on US credit cards and merchants. International cards and merchants are not supported yet.
How do I reset my wallet?
Go to the Wallet tab and swipe left on any card to remove it. You can add and remove cards at any time.